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18.12.2022

Anstellungsart

Vollzeit

Art der Bewerbung

Per Email

Form der Bewerbung

Lebenslauf

Kontakt

Xentral ERP Software GmbH
Fuggerstraße 11
86150 Augsburg

Einsatzort:

Augsburg

Bei Rückfragen

Daniel Zick
082178985602

Link zur Homepage


Visits

190
Are you tired of monotonous customer care and boring support activities? Do you want to penetrate problems and work together with our customers on real tailor-made solutions? Then come to xentral!

Software Support Specialist - 1st Level (m/f/d) - Remote

16.11.2022
Xentral ERP Software - Augsburg
BWL, Wirtschaftsinformatik, Wirtschaftsingenieurwesen

Aufgaben

- You support xentral users with your professional expertise and help them to overcome challenges in using the software
- You answer typical user requests and are the link to our specialist departments
- You explain which requirements our software fulfills and help with any problems via e-mail, ticket system and telephone
- You keep our quality standards towards our customers in mind and are responsible for their satisfaction
- You will learn more about one part of our software and develop practical solutions together with us

Qualifikation

- You have made an apprenticeship in the field of IT systems management, alternatively you have a degree in business informatics or business administration
- You are familiar with at least one ERP or CRM system from user perspective (e.g. JTL, actindo, odoo, Navision or BillBee)
- B2B support is not new to you and you enjoy communicating with customers
- You speak and write English and German fluently

Benefits

Weitere Angaben

Sprachkenntnisse: Deutsch - Englisch
Beginn: 01.12.2022
Dauer:
Vergütung:
Anzahl der Plätze: 2

Angaben zum Unternehmen

Unternehmensbeschreibung


Unternehmensgröße
1-20 Mitarbeiter

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